Shipping policy
Shipping Policy
Order Processing
Orders are processed within 2–4 business days after payment is successfully completed. Processing times may be extended during high-volume periods or holidays.
Once an order has been processed, it cannot be modified or canceled.
Shipping Times
Estimated delivery times are 8–12 business days. These are estimates only and are not guaranteed.
Actual delivery times may vary depending on location, carrier performance, customs processing, and other external factors outside of our control.
Tracking
Tracking information will be provided once your order has shipped. It is the customer’s responsibility to monitor tracking updates and ensure availability for delivery.
Fulfillment Disclosure
Orders are fulfilled by third-party supplier partners. We coordinate fulfillment and logistics, but products are shipped directly from our partners.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.
Delays do not qualify for cancellations, refunds, or chargebacks.
Lost, Stolen, or Delivered Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
Customers must contact the carrier directly to file any claims for missing packages.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to incorrect address information, reshipping fees may apply.
By placing an order, you agree to this shipping policy.